About Company：
1. Are you trade company or factory?
We are real factory with production base, Shenzhen Rinbers Tech is mainly responsible for international sales, while Lianyun Gang Dingxiang Packaging Stuff is mainly for manufacturing and domestic sales.
2. Does your company go to any Expos?
Yes, we always go to domestic food&packing exhibitions monthly and Canton Fair. We will participate in international exhibitions in the near future.
3. Where is your company? Can I come and visit?
Sales department is located in Shenzhen city while workshop is in Lianyun Gang city. Warmly Welcome to visit our factory at any time.
4. What is your payment method?
T/T, Western Union, Alipay, Paypal(Sample order only).
5. Do your products support third-party testing?
Yes, we can accept and cooperate with customer's third-party QC testing.
6. How is your company's quality control?
Our QC department will check each product strictly and make sure no defects before packing and shipping.
About Products：
1. Can I customize my own design? Can I put my logo on the product?
We are glad to see customers customize their own designs with private molds, we can make 3D samples for all bottles for you to comfirm before mass production. You can put your logo on the products. All products like caps, jars, bottles, boxes can be customized in different colors once you meet our MOQ, but you need to provide the correct Pantone number.
2. How do u pack the product?
We put 10-15 pet/pp jars with lids loosely put on into a clear food grade plastic bag, then put 5 bags of jars into a three-layer blank carton. You can also customize your own cartons based on your demands.
3. What certificates do you have?
ISO9001, FDA, SVHC and other third-party testing reports.
4. What is the minimum order quantity?
Existed molding products: 500pcs;
Customized molding products: 10000pcs.
5. How long does the delivery usually take?
All of our products are large in volume but light-weight, in order to save customers shipping cost, we usually make shipment by sea transportation. It usually takes 40-45 days for delivery.
6. How much does it cost to make a sample? How long does it take to get a sample?
We offer free 3D samples. However, before making 3D samples, a certain amount of earnest money is required. If you place bulk order later, the intention deposit can be used directly as payment for the goods. If you don't place order at the end, the money will not be returned.
